Warranty Claims
WEAREREADY.SG (Leader Radio Technologies Pte Ltd) is the official distributor of Oura Ring in Singapore.
The Oura limited warranty covers your Oura product against manufacturing defects under normal use. Oura warrants to the original end user purchaser that new products are free from defects in material and workmanship for one year from the date of purchase. Official Oura Ring products bought from WEAREREADY.SG or any of our official retail partners in Singapore are covered under international warranty through the Oura official website.
Need help with your Oura Ring or Membership?
For any technical issues, app troubleshooting, membership billing questions, or warranty claims, please reach out directly to Oura Member Care. The Oura Member Care team is available to help you get the best out of your Oura experience.
Contact Online
Visit the Help Center for FAQs, setup guides, troubleshooting tips, or to contact the Oura Member Care team.
📱 Contact Through the Oura App
You can also contact Oura Member Care directly from your app:
1. Open the Oura App on your phone.
2. Tap the ☰ (menu icon) in the top left corner.
3. Select “Help”
Your app will automatically include diagnostic details (like app version and device info) so our team can assist you faster.
Local Assistance
If your Oura Ring was purchased from a retailer affiliated weareready.hk, weareready.sg, or weareready.my, you can also contact our authorized distributor, Leader Radio Technologies (LRT), for local support related to:
- Exchange or return requests
- General product inquiries
Email: support@weareready.hk / support@weareready.sg / support@weareready.my
Hours: Monday–Friday, 9:00 AM–6:00 PM (local time)
Contact Oura Member Care
Oura products are distributed and supported locally by Leader Radio Technologies Ltd under authorization from Oura Health.
For all technical and membership-related issues, Oura’s global support team is your best point of contact.
If you're having an issue with your Oura product and think it might need to be replaced, contact Oura's Member Care team through the Oura app.
If you're having issues which you think can easily be resolved without a replacement, head to the Oura Official website for support articles. If the articles are unable to assist you, chat with Finn or Oura member-care reps, who are ready to assist you 24/7.